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The Challenge
With the expiration of their legacy church management software on the horizon, the Diocese of Portland in Maine needed to be swift at successfully transferring the data of 50 diocesan organizations to a high-performing new platform.
Their needs were clear: 1) Transfer all existing data into eCatholic's church management solution, 2) Prime every account for specific diocesan procedures, and 3) Train parish staff members on the new system - all within 60 days.
It was apparent a cadence was needed to complete the task at hand.
The Solution
eCatholic's team developed a rhythm for moving each account and training staff within a week’s time.
eCatholic and the diocese worked together as an expanded team with specialists focused on the needs of data conversion and activation.
Checking in regularly, the team quickly troubleshot slow parish response times while also coordinating training for all users.
Individual parish accounts were created to support specific diocesan needs and processes resulting in concise data and clear reporting.
A clear understanding of needs minimized potential roadblocks and allowed goals to be accomplished beyond expectations.
The Result
The entire diocese fully transitioned from a church managment
legacy software to all-new accounts with eCatholic within 50 days.
from the support and dedication of the eCatholic team. The turnaround time for implementation was tight and yet eCatholic was able to ensure all schools were on-boarded by our deadline. The schools commented on how pleased they were with the ease of the implementation process and how wonderful the eCatholic team has been to work with.
Emily Guarnieri
Director of Educational Technology - Diocese of Rockville Centre, NY
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